Your information deserves the same care as your samples.

1. Who is responsible?

Alpha Chemicom Limited, CAC RC106184, No. 8A/9A Constitution Road, Kaduna, Nigeria. The privacy contact is John Bawa at info@alphachemicom.ng or +234 807 124 4933.

2. Information we collect

We may collect contact and professional information, quotation and order details, sample and chain-of-custody records, correspondence, service history, payment records, website and device information, and information you choose to provide. Please do not send unnecessary sensitive or confidential information.

3. How we use information

We use information to answer enquiries, prepare quotations, receive and track samples, perform and report services, maintain quality and regulatory records, process payments, protect our systems and premises, resolve complaints and meet legal obligations. Alpha Chemicom does not sell personal data.

4. Sharing and transfers

Relevant information may be shared with authorised personnel, specialist laboratories, couriers, IT providers, professional advisers, regulators or public authorities where necessary. Providers must protect information and use it only for authorised purposes. Appropriate safeguards are used for international transfers.

5. Retention and security

General enquiries are normally retained for two years after the last communication. Client, sample and testing records are normally retained for at least five years after report completion, unless a different legal or technical period applies. We use access controls, secure storage, backups, staff training and supplier controls.

6. Website preferences and external fonts

This website stores your light or dark theme preference in your browser's local storage. It does not use that preference for advertising or cross-site tracking. The website requests typefaces from Google Fonts, which may receive technical request information such as your IP address and browser details when the fonts are loaded.

7. Your rights

Subject to Nigerian law, you may request access, correction, deletion, restriction or portability; object to certain processing; withdraw consent; or complain to the Nigeria Data Protection Commission. Identity verification may be required.

8. Questions and complaints

Contact John Bawa at info@alphachemicom.ng, +234 807 124 4933, or No. 8A/9A Constitution Road, Kaduna, Nigeria. This policy may be updated when practices or legal obligations change.